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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Soozi Jones

January 29, 2026

5  out of  5
rating by Soozi Jones
"I have never reviewed an insurance agent before but these folks are special. They handled all of my insurance needs today without fuss . super nice, easy to talk to and very affordable! Thank you David Pollack. and State Farm!"
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Ana María Morales

January 27, 2026

5  out of  5
rating by Ana María Morales
"Quiero agradecer a Wendy Orellana por su excelente servicio.!!! Siempre fue muy amable, profesional y clara al explicar cada detalle, ayudándome a tomar la mejor decisión. Su asesoramiento me dio mucha confianza y tranquilidad. ¡Totalmente recomendada! I want to thank Wendy Orellana for the excellent service.!!! She was always kind, professional, and clear when explaining every detail, helping me make the best decision. Her guidance gave me great confidence and peace of mind. Highly recommended!!!"
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Jerry Hamilton

January 27, 2026

5  out of  5
rating by Jerry Hamilton
"David Pollock was just awesome! He was thorough & saved us a lot of money which we greatly appreciate! He was so easy to talk to & we really enjoyed doing business with State Farm again! Thank-you David! We will let people know about you!"
We responded:
"It was a pleasure reconnecting with you and Sherel, Jerry. David takes great pride in making insurance as easy to understand and easy to buy as possible. Thank you so much for the great review of your experience! "
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Tim Norvill

January 15, 2026

5  out of  5
rating by Tim Norvill
"Shren, one of the only people I trust. He goes the extra mile for you."
We responded:
"Wow, thank you for being such a great longtime customer Tim. Your review means so much to me and it is a pleasure to be of service to you and Laura! "
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Jorge Garcia

January 15, 2026

5  out of  5
rating by Jorge Garcia
"Wendy Martinez exelente trabajo"
We responded:
"¡Muchas gracias por su comentario sobre el servicio que recibió en mi agencia Jorge! Wendy con todo orgullo explica las coberturas disponibles para ayudarle a seleccionar la cobertura ideal para usted, su familia, y con el mejor precio posible. Gracias por escoger la Agencia de Yeager para sus necesidades de seguro."
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Dana May

January 2, 2026

5  out of  5
rating by Dana May
"If you want big savings on your auto policy, David Pollock at State Farm is the guy! Call him today.Thank you so much for your help today and taking the time to to make life easier!"
We responded:
"Thank you so much for your trust in the Yeager Agency Dana! Thank you for sharing the positive experience you had with David. We are here to make life easier for you and appreciate you as a new valued customer! "
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adrea scanlon

December 30, 2025

5  out of  5
rating by adrea scanlon
"David Pollock at State Farm is knowledgeable, friendly, and very helpful. His assistance with switching our home insurance made the process very easy for us. We are grateful for his time and efforts."
We responded:
"I am so grateful you took the time to leave a great review of the service you received from David in switching your Homeowners insurance Adrea! Friendly, knowledgeable, and helpful service is what has elevated Shren Yeager State Farm to be the trusted choice for thousands of families over the last 23 years! I am grateful for your trust. "
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Brittany G

December 29, 2025

5  out of  5
rating by Brittany G
"I had a wonderful experience working with David Pollock at Shren Yeager State Farm. From the start, David was incredibly helpful and very quick to respond to any questions I had. He took the time to thoroughly explain the details of my policy so I truly understood what I was receiving, which made the entire process feel clear and stress-free. What really stood out was how thoughtful and proactive he was—offering suggestions on ways I could better protect my home and explaining the benefits that could come from those added protections. It was clear that he genuinely had my best interests in mind, not just selling a policy. Our conversation felt warm, personal, and reassuring, like speaking with someone who was truly looking out for me. I would absolutely feel comfortable reaching out to David again with any questions in the future, and I highly recommend him to anyone looking for an agent who is knowledgeable, responsive, and genuinely caring."
We responded:
"Brittany, I want to thank you so thank you so much for the great review of your experience here and of the personal service you received from David! You perfectly described our culture of providing great, local, personal service and delivering coverage solutions that are customized to your specific needs. The Yeager Team and I look forward to serving your insurance needs for many years to come. "
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Jenny P.

December 24, 2025

1  out of  5
rating by Jenny P.
"Update: Be Careful here. When you cancel your policy from this location they will flag your license and try to cause hardships intentionally even when you get new insurance elsewhere. The staff there threw rocks, hide their hands, and said "we no longer can help you since we don't insure you" Unfortunately I had insurance here for over 9 years and when I moved they reported that I canceled my insurance entirely to FLDMV saying that I had no insurance at all when in fact I did with the same company! The information they are providing me now is conflicting with FLDMV website."
We responded:
"Jenny, I am very sorry you are upset with my agency. We thrive on providing excellent customer service and advice. Factually, you moved out of state and willingly cancelled your FL auto policy online while retaining your FL tag. The truth is that you do not have an active Florida insurance policy with my agency, and both my agency and the FLDMV gave you correct information. Sadly, you did not take time to research the state-to-state tag and insurance requirements, or this would not be an issue. The FLDMV only knows that you have a tag without the legal insurance coverage required. Each state has its specific and separate insurance regulations and DMV agencies. The states systems do not communicate with each other and your out of state policy does not meet the requirements for a legal tag in FL. This is the main point of confusion with you. We have done our best to communicate this to you during numerous phone calls, texts, and emails. You have spoken to 5 of my team members and they have all professionally and patiently attempted to communicate the same message. Factually, we do not have the ability or authority to fix this for you, or we would have done so on your first call. You need to contact the FLDMV in Orange County to discuss surrendering your tag. I am so sorry for your frustration. We feel it too and I don't think the 1-star rating is deserved. "
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Michael Allen

December 18, 2025

5  out of  5
rating by Michael Allen
"Wendy M was fantastic and extremely committed to meeting the needs of my family. Wendy found the right policy at the right price saving my family nearly 50% of what we were paying elsewhere. Thank you Wendy for your diligence and tenacity in getting the results we needed!"
We responded:
"Michael, I am so happy that Wendy was able to provide you the coverage your family needed and at such a great price! My goal is to make sure you always receive expert, personalized service and solutions to protect the things that are most important to you. Thank you for taking the time to leave such a great review!"
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Lauren Lowry

December 15, 2025

5  out of  5
rating by Lauren Lowry
"David Pollock is our state farm agent. He helped our entire family get car insurance. He is very personable and knowledgable. He saved us money. We recommended him to our family and friends. We highly recommend him"
We responded:
"I am so grateful for your wonderful review Lauren! David is an exceptional team member and risk manager who always matches the right coverage for you with the best price possible. Thank you so much for recommending him to your family and friends! "
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Matthew Ospina

December 4, 2025

5  out of  5
rating by Matthew Ospina
"Working with David has been an exceptional experience from start to finish. He took the time to clearly explain every insurance option, answered all my questions with patience, and made sure I fully understood my coverage. His professionalism, transparency, and attention to detail truly set him apart. David made the entire process smooth, stress-free, and efficient. It’s rare to find someone who genuinely cares about getting you the right protection, not just making a sale. I feel confident and fully taken care of thanks to his guidance. Highly recommend David to anyone looking for a trustworthy and knowledgeable insurance professional!"
We responded:
"Wow, thank you for your kind words Matthew! It is always our goal to make sure that you understand your risks and coverage options. If you ever have to call us after a large loss, our mission is to be able to say "Don't worry Matthew, we've got you!" instead of having to tell you "Sorry, it's not covered but we hope you enjoyed your cheap rate." The right coverage, deductibes, and discounts matter. We appreciate you!"
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Lin

December 4, 2025

5  out of  5
rating by Lin
"Highly recommend Shren Yeager for their customer service. They are absolutely amazing to work with and provide friendly, quality services."
We responded:
"I am so grateful for the great review Lin! We love helping great people like you with the information and guidance they need to confidently manage the risks of everyday life. Best regards!"
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jinghong cai

November 26, 2025

5  out of  5
rating by jinghong cai
"I am so happy buy insurances through agent David Pollock. He is professional and patient. He always puts the customer first."
We responded:
"Jinghong, I am so happy you purchased insurance from my agency and that David provided great service to you! Thank you so much for your trust and for the awesome review! "
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ian shubin

November 19, 2025

5  out of  5
rating by ian shubin
"David was the best! He helped me after I couldn’t figure out how to get my insurance set back up and went above and beyond for me! I highly recommend him!"
We responded:
"Ian, thank you so much for the great review of the service you received from David! I'm very pleased that he was able to help you get your insurance protection back in great shape. I appreciate you! Shren "
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Kim Cocking

November 17, 2025

5  out of  5
rating by Kim Cocking
"Wendy- Mar was helpful, patient, nice. I will call her for future needs in a heartbeat."
We responded:
"Kim, Thank you so much for your great review! Wendy-Mar is very knowledgeable and so nice. She really enjoys delivering personal service and your kind words affirm her efforts and the culture I have developed over the last 22 years. Very best, Shren "
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curtis murray

November 10, 2025

5  out of  5
rating by curtis murray
"Excellent agency! David and Kenny are super helpful! I switched from Progressive and got a great rate! Thanks fellas!"
We responded:
"Thank you so much for the kind words Curtis! Kenny and David are very good at helping customers like you save money and get the coverage that's right for them. Welcome to the Yeager Agency! Best regards, Shren "
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Gina Marie

November 5, 2025

5  out of  5
rating by Gina Marie
"I have my car and home insurance through State Farm and I’m so happy with the quality of service I receive from this branch. Staci in particular is SO incredibly personable and helpful. I can actually send a text to the office when I need something and they respond right away! I just bought a new car and they moved my insurance over from the old car to the new one seamlessly. They are always so accessible and make getting insurance very easy. I highly recommend them!"
We responded:
"Gina, Thanks for the great review of the service you received from Staci! My team works hard to make insurance as efficient and personable as possible, so you have less to worry about. I appreciate your confidence in the Yeager Agency! Very best regards, Shren "
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Carmen N

October 22, 2025

5  out of  5
rating by Carmen N
"I would highly recommend David Pollock as your agent. You don't feel like just another number here. He chats with you as if you were both neighbors. I appreciate that in a world where sometimes with businesses you feel like you are being rushed and lack of good manners. I don't feel that here. As soon as I walked in I was greeted by office staff and offered water, that is such a simple gesture but goes a long, long way. Mr. Yeager (Owner) came over and chatted with me also, this was a breath of fresh air for me."
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Ruth Coleman

October 22, 2025

5  out of  5
rating by Ruth Coleman
"I am so grateful to David Pollock at this State Farm agency. I spoke with him last week to review my current car and homeowners insurance coverages. David was able to get me car insurance and homeowners insurance for much less than I was paying. When you’re on a fixed income, every penny counts! Thank you, David!"
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Janice Grishman

September 22, 2025

5  out of  5
rating by Janice Grishman
"Exceptional assistance and customer service always. Staci and David go above and beyond. It’s always a pleasure to work with such fine people."
We responded:
"Janice, thank you so much for taking the time to provide such great feedback on my team members! Staci and David enjoy providing great personal service and helping you make the best-informed decisions possible about your coverage, discounts, and deductibles. I appreciate your continued trust in my agency!"
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tyler mitchell

August 19, 2025

5  out of  5
rating by tyler mitchell
"Had a huge issue with Progessive and David saved me $600 a month. The process was painless to switch and had savings on Auto, Motorcycle, and Renters."
We responded:
"Thank you so much for the great review Tyler! David is a valued member of my agency and loves to help people with the right coverage at the best price possible. I’m so glad that we were able to show you a much better value! "
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rafael fernandez

July 7, 2025

5  out of  5
rating by rafael fernandez
"Doing business with David Pollock is like doing business with a family member. He is really engaged and cares about the customer wants. Highly recommended David to anyone needing insurance."
We responded:
"Rafael, I am so sorry for the late reply. Thank you for your kind words about David. He has a long history of building trust and making friends with his customers. I appreciate your review of the personal service you received!"
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Katie Brooks

July 2, 2025

5  out of  5
rating by Katie Brooks
"I switched to State Farm years back and I've loved it ever since. The communication and customer service is fantastic. The reps are friendly and no matter who answers the phone, they help me with everything. I appreciate them more and more daily! Staci & Kenny (to only name a couple, because I've dealt with a few agents!), are the sweetest people alive. I couldn't be more appreciative and grateful for them!"
We responded:
"Katie, I am so happy to hear that my team is taking great care of you! Thank you for taking the time to lift up my amazing team. You are greatly appreciated! "
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Monica Tschickardt

March 12, 2025

5  out of  5
rating by Monica Tschickardt
"Very helpful"
We responded:
"Thank you, Monica!"