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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Fernando Santana

September 27, 2023

5  out of  5 rating by Fernando Santana
"I had to take a moment to tell anyone that can be insured by Shren to not think twice. I couldn’t be so fortunate as my home is too old to be insured by his company. But his time to explain it to me and how honest he was is immeasurable. Nice to have someone who is not all about the bottom line. Pleasure meeting you Shren."

Amy Grubb

September 19, 2023

5  out of  5 rating by Amy Grubb
"Been with Shren Yeager & his team for over 18 yrs. Always reliable, knowledgeable and they go out of their way to help you through any emergency situation or insurance related problem."

Jonathan Morris

September 9, 2023

5  out of  5 rating by Jonathan Morris
"Love my agent! I know many places claim it, but these people go above and beyond to take care of you like family. They truly show that they have you best interest at heart. Beth and West both are great to work with. Shren has done an amazing job building a quality team. I’ve enjoyed watching this team flourish over the years. I chose them at 19 years old When Beth called, not only to fight to keep my wife’s business, but to earn mine. I’m 34 now and I haven’t looked back. It’s been a pleasure doing business with y’all!!"

Rachel Rangel

September 8, 2023

5  out of  5 rating by Rachel Rangel
"Definitely very helpful! The office staff is friendly and they try their best to do the absolute best to satisfy your insurance needs!! So happy I reached out to them for my insurance needs….don’t hesitate and give them a call!!"

Derek Zurbola

September 6, 2023

5  out of  5 rating by Derek Zurbola
"We've had vehicle and home insurance for many years with State Farm. Always have fair prices and great coverage. The agents are very courteous and helpful with any questions or problems you may have. Would recommend anyone give them a call for insurance, loans or any questions you have."

Christi D

August 31, 2023

5  out of  5 rating by Christi D
"This office has always been friendly and helpful. Great rates, great service. Dominica helped me recently and was amazing."

Eric Ghost

August 24, 2023

5  out of  5 rating by Eric Ghost
"I've had auto and homeowner's insurance from State Farm for several decades. We transferred our existing policies to Shren Yeager's agency and opened a couple of new ones after our recent move to Apopka. This is by far the best agency I've ever worked with! Everyone is very friendly and helpful! We've had amazing customer service from Elsbeth, Dominica, and Stacy in particular, but everyone else we've come in contact with there has also been helpful. I highly recommend Shren Yeager's agency to anyone looking for insurance in this area."

K Joseph

August 22, 2023

5  out of  5 rating by K Joseph
"My impression went up when I started to work with Dominica. Dominica has been a huge value add as part of Shren Yeager’s office. Highly recommend working with her as well — very detailed and professional and she’s just on it in general. Thank you!"

K Wick

August 15, 2023

5  out of  5 rating by K Wick
"Excellent service: friendly, quick responses and very helpful every time!! I work in insurance too, and happy to say I can always count on them no matter who I speak with! I would write more but see other reviews that only echo my sentiments, great people to work with!!!"

Jaime Vandiver

August 12, 2023

5  out of  5 rating by Jaime Vandiver
"I have nothing but great things to say about this particular State Farm office. They always are very pleasant to speak with and always willing to assist me if I ever have any questions or concerns. I’ve been a State Farm customer for a very long time and hands down Mr. Yeager’s office (to include all staff) are the best! Highly recommend them to anyone!"

William Delabar

August 10, 2023

5  out of  5 rating by William Delabar
"45 years they've never let me down. The team there now is Tops!!"

Cynthia Cynthia

August 10, 2023

5  out of  5 rating by Cynthia Cynthia
"What a refreshing experience to be helped by Dom! She is so friendly and explains everything clearly and patiently! So many insurance agencies are dull and uncommunicative. It's nice to find one that has happy dynamic people!.. and with great rates!"

Jake Ottati

August 10, 2023

5  out of  5 rating by Jake Ottati
"She was very helpful and quick to help with everything. Originally had progressive at $371 mo and a $1,000 initial fee now it’s $239 and no application fee. Very happy with service"

Earls Poolhall

August 10, 2023

5  out of  5 rating by Earls Poolhall
"We've been with Shren Yeager for over 30 years and they always take great care of us and appreciate our relationship and bussiness. We always get to talk with someone when we have a question and this personable service is harder to find these days. Recently, Dominica gave us quotes and advice and the customer service remains bar none! Thank you everyone!"

Dale Thrush

August 10, 2023

5  out of  5 rating by Dale Thrush
"We have been a member of Shren Yeager State Farm for over 20 yrs. We recently had to place our son's vehicle on our policy. We had another great experience with Dominica, outstanding costumer service along with assisting in get the best for our son and our policy. Thank yoi"

Kyle Eazsol

July 10, 2023

5  out of  5 rating by Kyle Eazsol
"Great agency to do business with"

kelly mitchell

July 6, 2023

5  out of  5 rating by kelly mitchell
"Dominica has been nothing but wonderful! She has helped me in so many ways. She’s honest and will get you taken care of. Thank you!"

Gordo Phoenix

June 28, 2023

5  out of  5 rating by Gordo Phoenix

Yaneris Perez

June 27, 2023

5  out of  5 rating by Yaneris Perez
"I recently had the pleasure of contacting your company and speaking with Dominica, and I must say, her exceptional service truly stood out. From the moment she answered the phone, I was greeted with warmth and professionalism. Dominica's friendly demeanor instantly put me at ease, and she patiently listened to my questions. She demonstrated remarkable knowledge and was able to address all our questions with clarity and expertise. What truly impressed me was her unwavering kindness throughout our interaction. Despite my numerous queries, Dominica remained patient and understanding, making me feel valued as a customer. She went above and beyond to ensure that I had all the information I needed to make an informed decision. Furthermore, Dominica's efficiency gathered information needed. Her attention to detail was wow! In a world where excellent customer service can sometimes be hard to find, Dominica is a shining example of what it means to go the extra mile. Her professionalism, kindness, and expertise left a lasting impression on me. I highly recommend her to anyone seeking exceptional service and a delightful customer experience. Thank you, Dominica, for your outstanding support and dedication. You have undoubtedly set a high standard for customer service, and I look forward to engaging with your company in the future - 6 months , knowing that I can expect nothing less than excellence."

Cassandra Blauberg

May 18, 2023

5  out of  5 rating by Cassandra Blauberg
"Fiona was such a huge help with assisting me with my insurance info and license issue. Elsbeth is great as well. I’ve been with state farm for at least 4 years and I wouldn’t go anywhere else for great service and great pricing. Thank you!"

Corban Snyder

May 2, 2023

5  out of  5 rating by Corban Snyder
"Elsbeth went above and beyond and made sure I was taken care of. She was extremely helpful in helping me get in contact with my claims team and helped turn a stressful situation into a good experience. I would 100% recommended working with Elsbeth and her team. I will be definitely continue doing business with her."

Indera Singh

March 31, 2023

5  out of  5 rating by Indera Singh
"Shren Yeager State Farm has been a constant and true neighbor through the years. They are friendly, knowledgeable and willing to help. My family and I have been with them for years and they’ve been there to provide guidance and support. A community agency in all aspects, keep up the great job!"

Wanda Colon

March 29, 2023

1  out of  5 rating by Wanda Colon
"I have been a loyal State Farm customer since 1981. Over the years starting in Maryland I owned about 11 vehicles and 3 single homes. Started a family with an additional 2 young drivers. State Farm had all kind of incentives and my kids were part of excellence young responsible and intelligent drivers. They both had throughout school and college a 4.00GPA, and today they are professionals. I mention these facts because my family and life decisions were in a way a big part and influence by State Farm; after all they served us like part of are own family.I always had excellent caring ,knowledgeable and helpful agents to help me and my family with our needs. I had a house built in Florida and trying to find home insurance I ended up with the office of Mr Yeager. I was not offered home insurance at the time because State Farm was hurting after one of the big storms years ago. Beth was very welcoming and helped me find an equivalent home insurance company, plus help with my vehicles insurance and plus. About 3 years ago State Farm offer me home insurance , for over 9 years I have been a client of the office of Mr Yeager, unfortunately as life happened after the first 2 years going forward it has been very disappointing. I feel that if I am paying big $$$ for a service and services why not use them , especially if I am not abusing them. One example towing services, or crack on front windshield of a vehicle ect. These things are extras and to be used in emergencies. They shouldn’t be use against you and cost you a policy increase. Every time I called which most of the time was to question my big policy increases when I should be getting incentives checks. Everyone I talked to which most of the time was someone new and un knowledgeable. When I called the office I was looking for reasonable well spoken and caring explanations to my complaints and or concerns. Hopping to hear good suggestions and orientation . Again unfortunately never had the caring and understanding that Mr Yeager office is supposed to provide. Life is very stressful nowadays and the last thing I need is to be harassed by State Farm (your office) with increases and updating policy discounts ect. I know things go up in price, something we can’t avoid, but there’s good counseling and options to solve every problem to keep and maintain a good loyal customer very especially when is requested. I can go on and on, but to conclude my complaint, I am very disappointed with Mr Yeager , last conversation I had with him after finally asking for him was( if you don’t like it go somewhere else).These were his words exactly. I called the 1-800 number and suggested to find another office, and that’s exactly what I am to do."

Allyson Richard

January 13, 2023

5  out of  5 rating by Allyson Richard
"Since moving to Apopka in 1999, I have been a customer of Shren Yeager and his team. Specifically, Elsbeth Shipes has been taking care of my insurance needs. In good weather and bad, through old cars and new, she has been a valuable resource for industry advice and personal input regarding various issues where my home and car protection were concerned. Everyone in that office has been a pleasure to communicate with, even checking on me after business hours, and responding to outside vendors on my behalf. I highly recommend Shren and his thoughtful associates. They really have proven to be my "good neighbor"."

Natalie Perez

January 13, 2023

1  out of  5 rating by Natalie Perez
"I dont know why I left Progressive! I've never had my rates increase so much every month they increased my premium. This month they increased it by almost $200 per month. This office has been a nightmare to deal with! No one is helpful! Looking for a new insurance and homeowners insurance asap"